QueTwo's Blog

thouoghts on telecommunications, programming, education and technology

Category Archives: Telecom

Wireless IP Phones

4 Comments Posted by on December 28, 2007

Avaya,WiFi,VoIP,Wireless Phone A few months ago, my boss came back excited about some news coming out of Ohio State University — they were going to be implementing WiFi IP Phones throughout their campus.  I’m sure you can guess what the next things were out of his mouth :  “Lets do that!” WiFi phones, while sounding [...]

Avaya, Telecom

Customer Service

Leave a Comment Posted by on November 28, 2007

Rants I have always thought as customer service as one of the most important virtues for any business, public or private.  Why would people stand for being treated like a cow about to go to slaughter?  But it seems that regular customer service is just deteriorating away from underneath us in almost every angle.

MSU, Telecom

ACUTA Conference

Leave a Comment Posted by on October 20, 2007

ACUTA,Avaya,911,Telecom Just got back from the Fall ACUTA conference.  This conference is for higher-ed professionals in the IT field (specifically, the Telecom world).  This conference had two tracks — Emergency Preparedness and Mobile Communications.  I spoke in the Mobile Communications track on “Mobile Options at MSU.”  We (nearly) filled the house with what seemed to [...]

MSU, Telecom

Avaya User’s Group Talk

Leave a Comment Posted by on October 10, 2007

Avaya,Usergroup Well, Chuck and I had a wonderful time speaking at the South-East Michigan Avaya User’s Group that we are apart of.  This was essentially a dry-run for our talk at the ACUTA conference, coming up next week.  We were joined and critiqued by our colleagues from the Telecom Department, and the Avaya UG as [...]

Avaya, MSU, Telecom

Top of your game…

Leave a Comment Posted by on August 8, 2007

Avaya,Smarts,SIP Don’t mean to sound pretentious, but… Have you ever been in a position where you were truly in the top of your game?  Were you ever ‘the’ resource for a particular subject?  Fortunately, that doesn’t seem to be the case with many of the Adobe technologies, as we have an excellent community, and very [...]

Avaya

Newer posts →

Follow

Get every new post delivered to your Inbox.